FAQ

What is LendAPI’s support model?

LendAPI is designed as a DIY (Do It Yourself) tool and a fully configurable digital onboarding platform. However, some of our clients need an extra hand and we are happy to help.

LendAPI is designed as a DIY (Do It Yourself) tool and a fully configurable digital onboarding platform. However, some of our clients need an extra hand and we are happy to help.

LendAPI is designed as a DIY (Do It Yourself) tool and a fully configurable digital onboarding platform. However, some of our clients need an extra hand and we are happy to help.

If there are third parties data providers that we haven’t integrated with, we will take the time to work with our client and the provider to integrate their product into the LendAPI Marketplace.

There are other times that our bank partners have specific requirements when it comes to their bank core integration, fear not, we are happy to work with your network engineers and infosec engineers to complete the integration and VPN tunneling. If you are working with PortX already, that’s even better, we are already integrated with PortX that works with a variety of bank cores out of the box.

If there are complex decision trees or machine learning models that need to be implemented, we are happy to help as well. We would love to train as many people to use our tool and gather feedback as we can. So don’t be shy, signup today or email us at info@lendapi.com