Servicing & Call Center
About RayTech
RayTech Servicing is a third-party asset management company serving the renewable energy, vehicle, fintech, healthcare and equipment finance industries. With new and innovative technology, and an industry-leading management team, RayTech provides all services needed to manage any type of consumer or commercial installment finance contract including leases, loans and subscription contracts. We manage these contracts from onboarding through contract termination, including billing, payment processing, customer service, collections, accounting, reporting, and collateral functions, all on a highly integrated contract administration platform.
RayTech’s co-founders, Bill Allen and Melissa Riggs, have previously founded, owned, and managed other leading servicing companies. Together, they have experience in managing more than 500,000 finance contracts for clients including Fortune 100 companies, leading specialty and captive finance companies, and innovative startups. RayTech’s core mission is to achieve outstanding portfolio results for our clients with state-of-the art accounting and CRM systems, an omni-channel contact center platform, and advanced reporting and analytics.
We have multiple, high touch ways to communicate with our clients and their customers. Our contact center staff uses phone calls, texts, chats, and emails to provide both a digital and a personal approach to customer service. We also have online client and borrower portals that provide our clients and their customers with 24/7 access to their account information, reports and dashboards. . Our systems are also API enabled so we can promptly integrate with our clients’ systems.
All of our services are white labeled for our clients and we can customize our processes and information to support specific client needs. With years of experience serving clients, RayTech’s team knows what works and how to achieve exceptional results
Contact @ RayTech
If you’re interested in improved technology and processing, having an attentive servicing partner that generates rapid results, or you’d simply like to explore our services, please contact us at: Email: sales@ray-tech.com | Phone: 503-470-5006 |Website: www.ray-tech.com
Melissa K. Riggs, Chief Operating Officer | Email: mriggs@ray-tech.com | Phone: 503-329-2450
