About Cognute

Cognute provides intelligent virtual assistants designed for banks, credit unions, fintech lenders, loan servicers, and debt collection agencies. These AI-driven solutions handle customer queries, service transactions, provide borrower consultations, and negotiate offerings, enhancing operational efficiency and engagement.

Leveraging Generative AI, Cognute’s assistants manage customer interactions from answering FAQs to facilitating complex loan transactions. Their Cognitive AI proactively monitors loan accounts to detect early delinquency risks, uncover upselling opportunities, and optimize collections. With seamless 24/7 deployment across multiple communication platforms, Cognute ensures scalable and empathetic customer service.

• AI-Powered Virtual Assistants:

  • Handle customer queries, service transactions, and loan consultations.

  • Engage in negotiation-driven dialogues to improve customer outcomes.

• Generative AI for Customer Interactions:

  • Manage conversations ranging from basic FAQs to complex financial discussions.

  • Support automated and human-assisted workflows.

• Cognitive AI for Proactive Monitoring:

  • Detect early delinquency risks and optimize collection strategies.

  • Identify upselling opportunities to increase revenue.

• Scalable and Versatile Deployment:

  • Operate 24/7 across voice, chat, mobile, and social media platforms.

  • Handle high interaction volumes without compromising service quality.

• Dual-Mode Functionality:

  • Autonomous mode for direct customer interactions.

  • Navigator mode to assist human agents during customer engagements.

• Industry Expertise:

  • Founded by experienced fintech entrepreneurs with deep industry knowledge.

  • Built by a team with a strong track record in global B2B and B2C enterprise solutions.

• Flexible Pricing Models:

  • Includes performance-based pricing options to align with business goals.

For more information please visit www.cognute.com

Contact @ Cognute

Satyajeet Prasad | Email: satyajeet.prasad@cognute.com